If you are not a Helpdesk Contract Customer and have called to get a session code, you must download the following file and run the application, our staff will give you a session code once you are the phone and we are ready to assist you.
| Operating System | Download |
| Windows up through XP | Microsoft Windows XP |
| Vista and later | Microsoft Windows Vista and Windows 7 |
| MAC | MAC OS (any supported version) |
Alternately, you may click the link to the left if we are online now and you are a contracted customer. If we are not online or expecting a connection from you, please leave a message accordingly. Helpdesk contract customers should always login above whenever possible. Non-contract customers should call or leave a message on the left side link.
Support Categories
For each product line we offer support on, we have a separate section on our support site here to link to it. Please be patient as we add newer content.
Door Entry Systems Installed customers with Keri Systems door entry products needing changes or assistance with end user training may open a ticket to get their request handled. Camera Surveillance Systems Installed customer with Sentry or ACTi video surveillance and recording products needing changes or assistance with end user training may open a ticket to get their request handled. We sell, maintain, deploy and migrate corporate email to the Google Apps Premier Edition. This includes both Microsoft Exchange and Novell GroupWise, as well as traditional POP and IMAP Email hosted at an ISP. For assistance with your account, login above. Blackberry (RIM) Based Products For companies with Google Apps Premiere Edition (GAPPS), we can either host or maintain a Blackberry Enterprise or Professional Server for you. This allows a 2 way synchronization of your email, calendar and address book sync to your Blackberry devices. We can also remotely lock a lost or stolen device to protect your data. For assistance with your account, login above. | We design, install, configure, maintain and consult on voip telephony projects for businesses. We also handle ancillary connections devices and services such as gateways and coordinating with carriers or Internet Telephony Service Providers to ensure a smooth transition to a new phone system. Our install base includes California, Texas, New York and even some as far away as Australia. Installed customers needing a change can use the helpdesk login above to request it. Keeping close to our open source roots, we install and maintain several network firewall and VPN products. We find them to be excellent and very reliable, as well as highly useable. The VPN client is available for both the PC and MAC. Login to maintain your company hosted anti-virus products and view the status of computers in real-time. You will need your assigned login and password to access this. For assistance with your account, login above. For assistance with your account, login above. |
